Foundations of Mission Critical Infrastructure Online Certificate

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FMCI Module Framework

Complete Modules 1-4 for

Mission Critical

Awareness Certificate

Complete Modules 5-8 for

Critical Power

Awareness Certificate

Complete Modules 1-16 for

Full 'Foundations in Mission Critical Infrastructure' Certificate

Hosted on our new state-of-the-art Learning Management System, Foundations of Mission Critical Infrastructure is one of our most flexible training solutions available globally. Based on the highly acclaimed book “Maintaining Mission Critical Facilities Engineering in a 24/7 Environment” this 16-part online course takes engineers from the fundamental concepts underpinning mission critical practice, through to specific focus areas that complete the discipline.

Each individual online course can be completed in 4 hours. Complete all 16 courses in the Foundations of Mission Critical Infrastructure training program and you’ll earn 64PDHs.

Modules can be purchased individually at US$250 each or in packages (see table above).

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FMCI Module Listings


Module 1

Mission Critical Engineering

This is an essential knowledge course. We recommend that you complete this module before proceeding to our Professional Development courses. This module will help you to understand all aspects of the design and operations of a mission critical facility in order to address risk tolerance, reliability, maintainability and proactive preventative maintenance..

  • Explain the importance of mission critical facility risk tolerance, recovery time and reliability in today’s business environment

  • Describe the 7 steps to improved reliability and maintainability

  • Differentiate between the 4 Telecommunications Industry Association (TIA) Tier Levels

  • Identify mission critical facility design considerations

  • Identify the tests associated with each of the 5 commissioning levels

  • Explain how short circuit coordination studies improve facility operations

  • Describe how Direct Current (DC) systems can serve as an energy efficient solution in the mission critical facility

PDH: 8

Module 2

Reliability & Resiliency

This is an essential knowledge course. We recommend that you complete this module before proceeding to our Professional Development courses. Reliability and resiliency are the essence of the mission critical mindset. Understanding the impact of these ideas and their relation to downtime is crucial.

  • Indicate the key aspects affecting the importance of reliability of today’s mission critical industry

  • Define the Critical Environment and the 6 major critical power areas where coordinated action is required

  • Recognize the 5 steps in risk assessment process and levels of risk associated

  •  Recognize the 6 steps that must be taken during a critical event

  • ndicate the challenges that the industry faces to improve reliability and resiliency including, disaster thresholds, increasing heat densities, cost of power and human error

  • Identify the solutions to the reliability challenges that the industry faces

PDH: 8


Module 3

Electrical Systems Safety and Maintenance

Explore the importance of how standards and regulations affect electrical maintenance safety Maintenance of electrical systems is integral to ensuring continuous power to critical infrastructure. A sound understanding of a facility’s electrical infrastructure, internal deficiencies and evaluating test reports is required in order to implement a proper maintenance program.

  • Summarize how the role of the Facilities Manager has evolved over time

  • Indicate the key factors when evaluating an electrical distribution system

  • Identify proper use of reliability centered, predictive and preventative maintenance techniques

  • Recognize the critical steps, tools and techniques that must be taken to ensure safety when working with dangerous electrical components

  • Indicate effective use of infrared scanning

  • State the purpose of ground fault circuit interrupters and identify the locations where they are required

  • Differentiate between grounding and bonding

  • Describe special grounding techniques

PDH: 8

Module 4

Fundamentals of Power Quality

Gain an insight into power quality and its impact on facility management. All power is not created equal. Poor power quality can put undue wear and tear on computers, data and mission critical infrastructure. In this course students will learn how to troubleshoot possible power problems, power monitoring and the tolerances of computer equipment.

  • Evaluate basic electric power quality problems and indicate potential solutions

  • Differentiate between single phase (DC) and three phase power(AC)

  • Recognize the four phases of power transmission

  • Identify power transients and solutions that prevent such events from occurring

  • Recognize the purpose of CBEMA and ITIC curve

  • Indicate the benefits of proper power monitoring

PDH: 8


Module 5

UPS Systems

Compare UPS design, function, control components, configuration, testing and maintenance of static and rotary UPS systems. Utility power can be considered at most 99.9% reliable. For many industries such as investment banking, this level of reliability is not enough. The simplest way to provide uninterruptible power is to attach battery backup.

  • Summarize the evolution of uninterruptible power supply (UPS) technology

  • Describe UPS types/configurations and their advantages

  • Identify UPS modes and power paths

  • Recognize the power control devices associated with a UPS system

  • Identify the appropriate UPS design/ system configuration for each type of redundancy system

  • State the advantages/disadvantages for each type of energy storage device

  • Describe the tools/methods utilized for performing UPS system maintenance and testing

PDH: 8

Module 6

Static Transfer Switches

Take an in-depth look at the major components, parameters, installation locations, maintenance and testing A Static Transfer Switch (STS) is critical to any redundant power system supplying data center loads. In the event of a power loss, switching to an alternate source of power without dropping the load is vital.

  • Recognize the STS components and their functions

  • Differentiate STS function between Normal and Bypass operation

  • Compare the advantages and disadvantages of Primary and Secondary STS configurations

  • Recognize the effect that the STS has on a facility’s reliability and availability

  • List the steps of the redundancy testing procedure for STS systems

PDH: 8


Module 7

Automatic Transfer Switches

Get a detailed view of Automatic Transfer Switches (ATS’) and their features, requirements control devices, uses and safety regulations. During a power interruption the ability to transfer the power load to an emergency source via an Automatic Transfer Switch (ATS) is of utmost importance – especially when concerned with life safety and critical systems.

  • Identify and compare the various types of power transfer switches and their associated applications

  • Indicate the appropriate time delay based on delay description

  • Recognize the purpose of in-phase monitoring, test and time switches and voltage and frequency controls located within an ATS

  • State the intent of each design feature

  • Recognize the tools and methods utilized when performing maintenance and testing

PDH: 8

Module 8

Standby Generators

In an age where emergency preparedness is increasingly under public scrutiny, the necessity for standby power has become paramount in the mission critical industry. Planning, emergency procedures and nonlinear load problems are important to the overall implementation and maintenance of an effective standby power system. This course addresses several types of standby generator systems and their respective applications.

  • Differentiate between the types of electrical loads affected by a loss of power

  • Indicate the requirements that constitute the type of generator system that must be installed

  • Recognize the items that a manager must consider when operating and maintaining a generator system, including relevant documentation and emergency procedures

  • Identify and compare the maintenance procedures for each generator component

  • Recognize common issues and the solutions associated with a system that incorporates a standby generator system and UPS

PDH: 8


Module 9

Fuel Systems Design Maintenance

Discuss fuel oil maintenance, design of fuel systems, storage and testing and the appropriate application of standards and codes. Fuel quality is critical to generator performance. Proper maintenance of fuel oil systems assures quality fuel integrity, thereby optimizing the reliability, service life and performance of the engine generator.

  • Compare the advantages and disadvantages of installation and operation of aboveground and underground bulk storage tanks

  • Identify the codes and standards that apply directly to bulk storage tanks

  • Indicate the appropriate installation, configuration and operation procedures and practices for each storage tank type

  • Recognize the importance of the day tank and state the key steps required to establish a quality system that maximises reliability

  • Describe the Diesel Fuel Quality Assurance Program and recognize the process that fuel must undergo to ensure diesel storage and operations standards are met

PDH: 8

Module 10

Fire Protection in the Mission Critical Infrastructure

A fire can be a major catastrophe for business operations. The damage caused from heat, smoke and water is detrimental to IT equipment and could be expensive to repair. This course explains the advantages and disadvantages of different fire detection systems including smoke detectors, heat detectors, flame detectors and suppression systems such as wet-pipe, dry-pipe, pre-action, watermist and gaseous chemical systems

  • Identify the four stages of a fire

  • Compare function and operation of addressable alarm systems against the conventional alarm system

  • State the Fire and Building Codes applicable to fire protection and the NFPA codes associated with early and very early warning fire detection systems

  • Identify the appropriate use of various smoke, flame and heat detection systems

  • Recognize the proper use of each fire prevention system based on facility type

  • Compare the advantages and disadvantages of each fire suppression system

PDH: 8


Module 11

Raised Access Floors

Discuss design considerations with respect to loads, airflow requirements and safety concerns, as well as panel cutting and floor maintenance techniques. A raised access floor creates a space between the floor slab and the underside of the access floor, providing space for building services such as air condition, fire detection and suppression, security and cabling for electric power, data, telecom/voice and environmental control.

  • Identify the design considerations for construction a raised access floor, in order to ensure structural integrity, proper airflow and safety

  • Indicate the proper procedures for removing and installing floor panels

  • List the safety precautions that must be taken when cutting panels 

  • Identify the appropriate maintenance procedures for raised access floors

  • Indicate the solutions to fix common floor panel issues

PDH: 8

Module 12

Data Center Cooling

Understand the best practices used when installing and operating a facility’s cooling system. While a reliable and high quality supply of electrical power is a top priority for data centers, the ability to provide effective and efficient cooling to a facility is equally important. Higher equipment densities and increasing loads are creating significant cooling issues that require a holistic approach to solve.

  • Indicate data center cooling methods and processes that are supported by air or liquid cooling

  • Identify how to properly use the ASHRAE TC9.9 Psychometric Chart

  • Define and describe technologies and equipment utilized inside and outside of the Datacom facility • Indicate the function of an economizer design within a data center

  • Identify the function of each component in the HVAC cooling loop

PDH: 8


Module 13

Airflow Management

This course addresses industry best practices used to optimize energy efficiency. Additionally, an in-depth analysis is conducted on several data center designs using both CFD modeling software and cooling path management. Pressure, temperature and airflow are tested to identify where and how improvements can be implemented.

  • Recognize the benefits that proper control has on energy efficiency and facility reliability

  • Identify best practice solutions for a given data center design

  • Identify the 3 segments of cooling path management and the associated evaluation items for each

  • Describe the design and implementation of 4 data center layouts: Hot Aisle/Cold Aisle, Cold Aisle Containment, Hot Aisle Containment, In-Row Cooling

  • Explain dealing with incidents – what really happens and the key role of exercising and testing in ensuring organizational resilience

PDH: 8

Module 14

Data Center Energy Efficiency

Learn how to maximize energy efficiency to align with ASHRAE's direction to "lead the advancement of sustainable building design and operations" This course focuses on monitoring and control of optimization of data center energy efficiency, as well as predicting the health of the infrastructure by tracking performance trends.

  • Recognize the two driving factors towards energy efficiency

  • Identify the purpose of PUE and DCIE

  • Indicate how a facility’s PUE value is obtained and utilized

  • Recognize key monitoring metrics for the following systems: Data Center Cooling, ITE and Power Distribution

PDH: 8


Module 15

Policies and Regulations

Learn how current regulations and policies impact the way organizations operate with regard to business continuity. Globalization, telecommunications and advances in technology have dramatically improved today’s business operations in terms of speed and sophistication. This courses discusses how current regulations and policies affect business operations in terms of data integrity, availability and disaster recovery.

  • Recognize the importance and key aspects of each of the regulations & policies discussed

  • Indicate the value that US and EU governance and regulation has on business compliance

  • Identify the risk assessment methods that contribute to data protection

  • Define the purpose of data encryption and methods in which encryption is accomplished

  • Describe how the Business Continuity Plan relates to disaster recovery

PDH: 8

Module 16

Energy Security

Discuss threats to the energy security of the mission critical industry. Over time, mission critical environments are becoming more complex, and with this increasing complexity and connectivity comes new threats. This course covers the potential of the Smart Grid, distributed generation and smart security measures to safeguard mission critical environments.

  • Recognize the importance of the Smart Grid and its effect on national security

  • Indicate the various threats that pose a risk to critical facilities and solutions that prevent them

  • Name the electric utility reliability metrics and the value of proper metering

  • Recognize the addressable security items that must be evaluated to prevent a data security breach

PDH: 8