Part of

TYPE

Classroom

DURATION

LENGTH

LEVEL

21 Hours

3 Days

Foundation

Data Center Technician Fundamentals

Course Description

The Data Center Technician course is built to help technical staff better understand the requirement for operational excellence in a data center, while maintaining a customer focused approach. From facility monitoring to customer life cycle, best practices and maintenance to SLA management, the Data Center Technician course is an important link between you and the future of your business.

Available in the following languages: English / Spanish

'Lightning' 2 day course formats available at some locations - 7 hrs home study will be required.

Course Modules

  • Health & Safety

  • Life safety systems

  • Data Center security

  • Raised access floors

  • Cooling systems

  • Electrical systems

  • Project planning

  • Moves adds & changes

  • System maintenance

  • Racks & enclosures

  • Cabling infrastructure

  • IT Technologies

  • Energy recoery and reuse

  • Data Center infrastructure management - DCIM

  • Renewable energy

 

Who should attend?

This course is designed to help technical staff involved in the day to day operational activities of the data center understand the major requirements for operational excellence including the following job roles:
 

  • Data Center Service Manager

  • Data Center Technician

  • IT Support Engineer

  • Telecommunications Engineer

  • Facilities Manager

  • Customer Service Engineer

  • Field Service Engineer

Download Fact Sheet

For course dates and prices view 'Course Calendars'
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